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Call Center
The Company has defined its main areas of activity as:
01 Make timely and reasonable decisions and allocate the necessary resources
02 Respect the rights of shareholders, investors and other interested parties
03 Improve the performance management system (by ensuring the construction of a balanced system of key performance indicators and their further cascading from strategic to functional and operational levels)
04 Improve the quality management system to achieve the goals and objectives
05 Improve an effective risk management system
06 To increase the competence of personnel in key areas of activity to achieve the strategic goals of the Company
The Company's top management assumes responsibility for the implementation of this Policy, the constant analysis of the Policy for compliance with new challenges and opportunities and improving the effectiveness of the quality management system
The top management of the Company highly appreciates the commitment, initiative and professionalism of the staff and hopes to maintain this Policy at all levels.
In order to achieve the obligations set out in the Quality Policy, Company has defined the following objectives: